Field Sales Representative connecting customers with the latest AT&T technology through personalized sales interactions. Manage scheduled appointments to drive sales success and enhance customer experiences.
About the role
- Retail Sales Consultant at Comcast working directly with customers to assess product needs and provide recommendations. Delivering outstanding customer service and maintaining knowledge of Comcast products and services.
Responsibilities
- Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
- Providing outstanding customer service with all customer interactions.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests.
- Providing expert-level understanding and for customers and Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment!
Requirements
- High School Diploma or equivalent
- Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
- Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
- Ability to work in alternate stores outside of the home base store.
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Benefits
- $1000 sign on bonus
- Uncapped Commission
- 4-Day Work Week
- Day One Benefits
- Courtesy TV & Internet
- Medical, Dental, and Vision coverage
- Comcast XFINITY courtesy services
- Discount tickets to our Universal Resorts
- Paid Parental leave
- Tuition reimbursement of up to $8,000
- Paid Time Off
- 401K Savings Plan – with up to 6% dollar-to-dollar matching
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