Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- Sales support on Advanced Voice services at Comcast, acting as technical expert during presales and collaborating with sales teams. Analyzing customer requirements and driving sales closure
Responsibilities
- Responsible for technical sales support on Advanced Voice services to achieve target budget
- Act as the technical expert during the presales process
- Work as a collaborative member of the sales team
- Analyze customer requirements and needs
- Drive sales closure to shorten the sales cycle
Requirements
- Bachelor's Degree
- Experience with SQL Server is a plus
- Experience with Zendesk is a plus
- Experience with MS Office application is required
- 0-2 Years of relevant work experience
Benefits
- Comcast provides best-in-class Benefits to eligible employees.
Job title
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Degree requirement
Tech skills
Location requirements
Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
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