Manage and lead business unit program initiatives at Navy Federal. Ensure optimal performance, timely delivery, and compliance with best practices in a complex environment.
Responsibilities
To manage, influence, and lead development direction and optimal performance of business unit program initiatives.
Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration.
To manage and facilitate implementation and coordination of multiple, large, and highly complex programs that affect and involve business unit activities.
Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases.
Create, design and manage program deliverables and solutions on schedule and within scope and budget.
Requirements
Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans
Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
Extensive experience in collaborating across organizational boundaries and building partnerships across various functions
Significant experience in leading, training, guiding and mentoring others
Extensive experience in working with leadership and management in diverse and complex operational environments
Expert project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Expert planning, organizational and problem-solving skills
Expert skill identifying and analyzing business requirements and recommending solutions
Expert innovative thinking skills to solve problems and facilitate the decision-making process
Expert verbal, written, and interpersonal communication skills
Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships
Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience.
Desired Qualification(s): Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives; Knowledge of systems and software used at Navy Federal; Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services; Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience; Project Management Professional (PMP), or the equivalent combination of training, education, and experience
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