Hybrid Senior Business Analyst – Card Servicing Strategy, GenAI

Posted last week

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About the role

  • Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
  • Perform modeling/analytics to assist new product and pricing strategies for various lending products
  • Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel
  • Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
  • Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
  • Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
  • Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Requirements

  • Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
  • At least 1 year of experience in analysis
  • Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering (preferred qualifications)
  • 1+ years of experience in Statistical model building (preferred qualifications)
  • 1+ years of experience in market research (preferred qualifications)
  • 1+ years of experience in SQL querying (preferred qualifications)
  • 2+ years of experience in business analysis (preferred qualifications)
  • 1+ years of experience in consulting (preferred qualifications)

Benefits

  • Performance based incentive compensation
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits

Job title

Senior Business Analyst – Card Servicing Strategy, GenAI

Job type

Experience level

Senior

Salary

$99,000 - $135,700 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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