Customer Service Representative at GXO providing support and solutions to customers and business partners via phone and email. Engaging in a positive work environment to boost productivity and dedication.
About the role
- Customer Service Banker being first point of contact for BNZ customers. Flexibility in a casual environment with opportunities to learn and grow in banking.
Responsibilities
- First point of contact for customers on the branch floor
- Process customer transactional banking needs
- Update customers' personal details and identification
- Assist with general product and service enquiries
- Help educate customers on online platforms, tools and digital solutions
Requirements
- Previous customer service experience
- Ability to engage and listen to customers
- Can-do attitude
- Resilience and logical approach to problem solving
- Ability to multi-task
- A keen eye for detail
Benefits
- Working in an agile, energising environment
- Support wellbeing and flexibility
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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