About the role

  • Operations Manager responsible for facilitating strategic planning in Bureau of Performance Assessment and Improvement at Florida Department of Health. Engaging stakeholders and providing planning training with a focus on quality improvement.

Responsibilities

  • Responsible for facilitating the development and update of the Agency Strategic Plan (ASP)
  • Managing the Department’s process of setting strategic direction, setting performance frameworks and metrics to track performance
  • Responsible for stakeholder engagement, facilitating planning sessions and analyzing trends and data
  • Provide training on planning, performance and quality improvement tools and methodologies
  • Develop, implement, and enhance tools and resources needed for continuous quality improvement

Requirements

  • A bachelor's degree from a college or university
  • Three or more years of professional experience in strategic planning, systems analysis, management analysis, program planning, program research, or program evaluation
  • Experience providing highly effective customer service
  • Program/project/personnel management experience
  • Professional experience in public health, health care, education or community economic development
  • Expertise with the Microsoft Office suite of desktop applications including Teams, Word, Excel, PowerPoint and Outlook
  • Knowledge of relational database environments and/or web-based application development

Benefits

  • Annual and Sick Leave benefits
  • Nine paid holidays and one Personal Holiday each year
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
  • Retirement plan options, including employer contributions
  • Flexible Spending Accounts
  • Tuition waivers
  • And more!

Job title

Operations Manager

Job type

Experience level

Mid levelSenior

Salary

$53,917 - $67,130 per year

Degree requirement

Bachelor's Degree

Location requirements

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