Operations Manager responsible for facilitating strategic planning in Bureau of Performance Assessment and Improvement at Florida Department of Health. Engaging stakeholders and providing planning training with a focus on quality improvement.
Responsibilities
Responsible for facilitating the development and update of the Agency Strategic Plan (ASP)
Managing the Department’s process of setting strategic direction, setting performance frameworks and metrics to track performance
Responsible for stakeholder engagement, facilitating planning sessions and analyzing trends and data
Provide training on planning, performance and quality improvement tools and methodologies
Develop, implement, and enhance tools and resources needed for continuous quality improvement
Requirements
A bachelor's degree from a college or university
Three or more years of professional experience in strategic planning, systems analysis, management analysis, program planning, program research, or program evaluation
Experience providing highly effective customer service
Program/project/personnel management experience
Professional experience in public health, health care, education or community economic development
Expertise with the Microsoft Office suite of desktop applications including Teams, Word, Excel, PowerPoint and Outlook
Knowledge of relational database environments and/or web-based application development
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
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