Junior Partner Operations Manager at Carwow supporting partner dealers in optimizing operations and performance processes. Joining a dynamic team in the automotive sector based in Munich with hybrid work options.
About the role
- Operate multiple large-scale computer systems for the Florida Department of Lottery. Responsible for efficiency, monitoring, and emergency handling.
Responsibilities
- Encompasses the operation of multiple central site large scale computer systems, as well as computer peripheral equipment.
- Performs a variety of highly responsible duties, involving independent judgment and initiative, some of which may be of a sensitive nature.
- Monitors the computer systems for system efficiency and timeliness of activities.
- Confers with system analysts, vendors, and all users of the Lottery computer equipment.
- Operates all components of the Lottery’s computer systems.
- Helps to plan workloads, workflows, and priorities for job scheduling.
- Makes corrections necessary to complete work on schedule.
- Handles emergency situations (computer hardware failures, software problems, inclement weather, etc.) through approved emergency guidelines.
- Follows approved agency procedures to balance reports generated by the daily draws, the ICS Systems, and the Vendor’s reports.
- Must be able to handle any draw discrepancies according to approved emergency procedures.
- Provide necessary assistance to the Computer Systems Operation Manager, the Orlando Data Center Shift Supervisor, and the COOP Coordinator in the development, implementation and testing of the Lottery's Information Technology Disaster Recovery Plan (ITDRP) and Continuity of Operations Plan (COOP).
- Attendance is an essential function of this position.
- Monitors environment and electrical power to maintain narrow margin of operating conditions necessary to keep computer systems functioning.
- Maintains operating records on production and performance reports.
- Documents daily actions in online operator log (OPERLOG) for review daily by Operations personnel.
- Trains other Computer Operations staff as needed.
- Supervises shift if supervisor is absent.
Requirements
- Successful passing of a criminal background check (state, local, and national) is required.
- Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units.
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