Hybrid Customs Compliance Analyst

at Bob's Discount Furniture

• Job title: Customs Compliance Analyst
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $65,000 - $75,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Manchester, United States

About the role

• Customs Compliance Analyst supporting Bob’s customs compliance program with analytical skills and attention to detail. Collaborating with cross-functional partners to maintain compliance documentation and streamline import processes.

Responsibilities

• Support the execution and maintenance of Bob’s customs compliance program under the direction of the Director of Customs Compliance and Senior Customs Compliance Advisor.
• Perform accurate classification, valuation and country of origin determinations for imported products.
• Prepare and maintain import documentation, ensuring accuracy and consistency with regulatory and internal policy requirements.
• Monitor import entries, broker filings, and post-entry corrections to ensure compliance and timely resolution of discrepancies.
• Help manage Bob’s participation in the CTPAT program by coordinating documentation, internal assessments and maintaining compliance with Minimum Security Criteria.
• Monitor changes in trade regulations, tariff updates, and customs rulings; summarize and communicate relevant updates to internal stakeholders.
• Support continuous improvement initiatives by documenting and helping implement process enhancements and automation opportunities.
• Maintain accurate and organized compliance records, including classification databases, SOPs, and audit documentation.
• Collaborate with customs brokers and freight forwarders to ensure timely and compliant import clearances.
• Assist with internal audits, broker reviews, and compliance assessments to ensure operational integrity and readiness for external audits.
• Support internal training efforts by maintaining up-to-date reference materials and assisting with compliance education initiatives.
• Provide analytical and administrative support for special compliance projects and ad hoc requests.

Requirements

• Bachelor’s degree, preferably in Supply Chain, International business or associated discipline.
• 2-4 years of experience within supply chain operations and/or trade compliance function
• Working knowledge of U.S. Customs regulations and import documentation requirements.
• Experience with Harmonized Tariff Schedule (HTS) classification and trade data analysis.
• Licensed Customs Broker Certification is a plus, but not required.
• Basic understanding of U.S. import regulations, HTS classification, and customs valuation principles.
• Comfortable working with data, reports, and systems (e.g. CBP ACE Portal) to monitor compliance performance.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and priorities.
• Proficiency in Microsoft Excel, Word, and PowerPoint; experience with trade systems (e.g., ACE, broker portals, or trade management tools) preferred.

Benefits

• Nationally provided Medical, Dental and Vision Insurance
• Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday!
• 401(k) Profit Sharing Plan with a Generous Company match!
• Pet Insurance to help keep your furry friends happy and healthy
• Life insurance – Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
• Financial Planning, Voluntary Legal Benefits and Wellness Plans
• Generous Employee Discount starting on your 1st day!
• Additional Employee Discounts through the “Hays Perks discount program” offering hundreds of online discounts from your favorite merchants.