Key Account Manager fostering client relationships and securing new accounts in the energy sector. Driving sales growth and collaboration within a dynamic global team at Hempel.
About the role
- Payments Account Manager at Multiple handling client payment methods in iGaming. Collaborating with internal teams and external providers to ensure smooth payment operations.
Responsibilities
- Monitor payment transactions to ensure accuracy, performance, and stability across all supported payment methods.
- Manage the onboarding of new payment methods for clients, coordinating between internal teams and external payment providers.
- Act as the primary contact for clients regarding payment-related matters, ensuring clear communication and timely issue resolution.
- Serve as a bridge between the payments team and PSPs, facilitating smooth integrations and ongoing collaboration.
- Identify, troubleshoot, and resolve payment issues to minimize operational or client impact.
- Support the payments team with day-to-day operational tasks and initiatives.
- Respond to brand owners and internal stakeholders regarding payment performance and issues.
- Continuously review and improve payment workflows to enhance efficiency and user experience.
- Analyze transaction data and prepare reports to identify trends, risks, and optimization opportunities.
- Support strategic decisions with data-driven insights related to payment performance.
- Ensure payment systems meet security, reliability, and compliance requirements.
- Proactively identify and mitigate risks related to payment processing and integrations.
- Collaborate with compliance, development, product, marketing, and customer support teams to align payment operations with business objectives.
Requirements
- Solid understanding of payment systems, PSPs, and payment flows within iGaming or a related industry.
- Knowledge of relevant payment regulations, compliance standards, and risk considerations.
- Prior experience in the iGaming industry.
- Experience working with in-house or proprietary payment platforms is an advantage.
- Strong analytical skills with experience reviewing and interpreting transaction and performance data.
- Proven problem-solving ability, particularly in technical or operational payment issues.
- Excellent communication skills, with confidence in working directly with clients and external partners.
Benefits
- Attractive remuneration package
- Health insurance cover from the first day of work
- Wellness benefit (after probation)
- Optician/Spectacle and Blue Lens Benefit (after probation)
- Breakfast/lunch all week
- Monthly snacks allowance
- Training support
- Modern office facilities
- Dog-friendly workplace
- Exciting Company Events
- Monthly Beer Fridays
- Eur1,000 Refer a friend bonus
- Relocation package (if required)
- One day birthday holiday
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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