Account Manager responsible for consulting with customers and delivering tailored business solutions. Engaging in lead generation, customer relationship management, and driving sales in a defined territory.
About the role
- Payments Account Manager at Multiple handling client payment methods in iGaming. Collaborating with internal teams and external providers to ensure smooth payment operations.
Responsibilities
- Monitor payment transactions to ensure accuracy, performance, and stability across all supported payment methods.
- Manage the onboarding of new payment methods for clients, coordinating between internal teams and external payment providers.
- Act as the primary contact for clients regarding payment-related matters, ensuring clear communication and timely issue resolution.
- Serve as a bridge between the payments team and PSPs, facilitating smooth integrations and ongoing collaboration.
- Identify, troubleshoot, and resolve payment issues to minimize operational or client impact.
- Support the payments team with day-to-day operational tasks and initiatives.
- Respond to brand owners and internal stakeholders regarding payment performance and issues.
- Continuously review and improve payment workflows to enhance efficiency and user experience.
- Analyze transaction data and prepare reports to identify trends, risks, and optimization opportunities.
- Support strategic decisions with data-driven insights related to payment performance.
- Ensure payment systems meet security, reliability, and compliance requirements.
- Proactively identify and mitigate risks related to payment processing and integrations.
- Collaborate with compliance, development, product, marketing, and customer support teams to align payment operations with business objectives.
Requirements
- Solid understanding of payment systems, PSPs, and payment flows within iGaming or a related industry.
- Knowledge of relevant payment regulations, compliance standards, and risk considerations.
- Prior experience in the iGaming industry.
- Experience working with in-house or proprietary payment platforms is an advantage.
- Strong analytical skills with experience reviewing and interpreting transaction and performance data.
- Proven problem-solving ability, particularly in technical or operational payment issues.
- Excellent communication skills, with confidence in working directly with clients and external partners.
Benefits
- Attractive remuneration package
- Health insurance cover from the first day of work
- Wellness benefit (after probation)
- Optician/Spectacle and Blue Lens Benefit (after probation)
- Breakfast/lunch all week
- Monthly snacks allowance
- Training support
- Modern office facilities
- Dog-friendly workplace
- Exciting Company Events
- Monthly Beer Fridays
- Eur1,000 Refer a friend bonus
- Relocation package (if required)
- One day birthday holiday
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Account Manager at Verizon seeking to deliver innovative business solutions and grow revenue by building customer relationships. Engaging in sales techniques including cold - calling and multi - product presentations within assigned territory.
Account Manager delivering innovative business solutions supporting technology evolution at Verizon. Managing sales and customer relationships to drive revenue growth.
Key Account Manager supporting Teva's department of Wholesale and Pharmaceutical Chains in Estonia. Developing marketing strategy, negotiations, and performance analysis.
Territory Manager promoting Tandem Diabetes products in the Richmond area. Educating healthcare professionals and patients in insulin pump therapy and sales support.
Junior Account Manager at Upstream managing client relationships and account performance in a dynamic digital marketing environment. Supporting project delivery and collaborating with cross - functional teams.
Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
Senior Account Manager at FBMC coordinating client activities and ensuring satisfaction at Jackson Health Systems. Leading services while developing management team members for high performance.
Senior Channel Partner Manager driving revenue for Ramp through new Franchise partnerships and strategic relationship development. Working cross - functionally to scale the go - to - market strategy with multiple stakeholders.
Supply Account Manager optimizing app monetization in Brazilian market for adjoe's global advertising ecosystem. Collaborating with partners to drive engagement and retention through strategic insights and data analysis.