Customer Service & Sales Representative fluent in French for Stokke's innovative children’s products. Engaging with customers to provide support and meet sales targets.
About the role
- Customer Support Agent responsible for player inquiries via email and live chat at iGaming service provider. Delivering customer support and fostering team relations.
Responsibilities
- Deliver an exceptional level of customer support.
- Act as a liaison between the customer and other departments by escalating issues promptly and effectively.
- Monitor and address customer feedback to support product and service improvements.
- Maintain high customer satisfaction by resolving issues according to company guidelines.
- Collaborate with Fraud and Compliance teams when required.
- Foster a positive, proactive, and professional relationship with both customers and colleagues.
- Promote the values, vision, and products of The Multiple.
Requirements
- Fluency in the English language both written and spoken.
- UKGC experience is a must.
- Strong customer orientation and a desire to go the extra mile.
- Effective communication skills.
- Positive attitude and strong team-player mentality.
- Self-motivated and eager to learn.
- Nice to have: Proficiency in additional language is considered an asset.
- Familiarity with customer support platforms such as Zendesk.
- Experience working in a multi-brand and/or multilingual environment.
Benefits
- Attractive remuneration package
- Health Insurance
- Wellness benefit (after probation)
- Optician/Spectacle and Blue Lens Benefit (after probation)
- Breakfast/lunch all week
- Monthly snacks allowance
- Training support
- Modern office facilities
- Dog friendly workplace
- Exciting Company Events
- Monthly beer Fridays
- Eur1,000 refer a friend bonus
- Relocation Package, if required
- One day birthday holiday
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Support Representative assisting TherapyNotes customers with software navigation and support issues. Training users and handling inquiries to enhance user experience for behavioral health software.
Customer Support Specialist at AMBOSS improving medical care experiences for users. Engaging with users through multiple support channels to enhance platform utilization.
Deputy Support Team Leader for electronic production in Switzerland. Involves supporting SMT operations and leading technical processes in a team environment.
Teamleader Support Specialist managing electronics production processes for hearing solutions. Focusing on collaboration, quality assurance, and continuous improvement in production operations.
Assistente do Sucesso do Cliente responsible for onboarding and supporting student success. Engaging with students to enhance their educational experience at the company.
Customer Service Representative for financial services company based in Berlin. Responsible for providing excellent customer support via phone and email without sales pressure.
Dutch - speaking Soft Sales and Customer Service role in Energy department, engaging clients and delivering energy solutions in Sofia, Bulgaria.
Junior Demand & Supply Planner at Nestlé managing pricing and supply planning tasks. Collaborating with sales and controlling while optimizing processes in Vienna's supply chain.
Join a digital services provider as a Customer Service Representative assisting Flemish - speaking clients. Provide exceptional support through phone, email, and chat interactions in a hybrid work environment.