Account Manager managing and developing client relationships in the cybersecurity sector. Responsible for sales management and optimizing customer satisfaction through various cybersecurity services.
About the role
- Account Manager supporting the implementation of operational and promotional plans within assigned accounts. Driving profitable growth and managing new business developments for MTN Business in South Africa.
Responsibilities
- Support and assist the Senior Account Manager with the implementation and management of operational and promotional plans within assigned accounts
- Achieve new business weekly/ monthly and annual sales targets by managing and targeting new business development opportunities for new customer acquisition to MTN
- Actively and strategically targeting new business acquisitions
- Provide input into operational and promotional planning which will ensure revenue growth within an allocated portfolio of accounts
- Monitor growth opportunities through competitor activity scanning and feedback to business on such opportunities for further development
- Recommend ways to exploit new opportunities to grow the business further
- Resolve escalated issues or escalate as appropriate
- Increase MTN’s Brand presence continuously by increasing MTN influence within the allocated portfolio of accounts
- Ensure all customer queries are attended to and resolved within agreed SLA’s
- Utilize sound practices that comply with best practice, legislation or other regulations / parameters / guidelines
- Develop and drive the execution of agreed projects
Requirements
- Minimum of 3-year degree/diploma in Commerce (Financial /Marketing / Communication) or related
- Minimum of 3 years’ experience in an area of specialisation /
- Experience working in a medium organization in Account Management as a Hunter is essential, preferably in fast moving industry
- ICT Experience is preferable
- Experience in Large Enterprise is preferable
Benefits
- Flexible working hours
- Flexibility to travel (local)
- Constant pressure to meet extremely tight deadlines
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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