Director of Oncology Consumer Marketing leading strategies for patient acquisition and retention across diverse platforms. Significant focus on consumer campaigns and health equity initiatives within the oncology sector.
Responsibilities
Lead consumer marketing for Sac‑TMT; build acquisition, activation, and retention strategy across the patient journey
Set consumer priorities and roadmap aligned to brand goals and launch milestones
Align consumer strategy, messaging, and omnichannel plans with the HCP team/CAT to ensure a cohesive, compliant go-to-market approach across audiences and touchpoints
Lead consumer campaigns, with emphasis on digital, social, multicultural, CRM, and web
Own DTC/acquisition strategy (segmentation, targeting, creative direction, channel plan) to drive awareness, enrollment, and adherence
Ensure consumer touchpoint readiness (web, CRM, call center, patient support assets)
Own KPIs/ROI; partner with Data & Analytics to build dashboards and the measurement framework
Use research and performance insights to test/learn and optimize creative, channel mix, and audiences
Represent the voice of the consumer to inform priorities and investment decisions
Build and lead the Consumer CAT; coach and develop direct reports
Drive adoption of agile ways of working across Consumer and HCP CATs; Partner with Sales, Medical Affairs, Market Access, Organized Customer, Analytics, Global Marketing, and Regulatory/Legal to deliver compliant, on‑time launch execution
Lead agencies/vendors to deliver quality, on‑time work aligned to strategy
Drive consumer launch readiness and lifecycle planning to support uptake and adherence
Identify risks/dependencies and adjust priorities to achieve launch and lifecycle goals
Embed health equity and Social Determinants of Health (SDoH) in consumer strategy
Ensure outreach is culturally competent and accessible for diverse patient populations
Requirements
Bachelor’s degree required; advanced degree (MBA, MPH, or equivalent) preferred
8–10+ years pharma/biotech marketing (consumer/DTC); 5+ years people leadership
Proven track record in developing and executing consumer acquisition campaigns, digital and social strategies, CRM and DTC channels, and omnichannel patient experiences
Strong measurement and ROI framework experience; data‑driven optimization
Demonstrated cross‑functional leadership and senior‑stakeholder influence in a matrixed organization
High Legal/Compliance IQ; experience operating within regulatory constraints
Strong project management, prioritization, and strategic planning
Oncology experience; launch and lifecycle experience strongly preferred
Agile experience; led Customer Agile Teams (CATs)
Experience integrating health equity and SDoH into consumer strategy
Experience managing promotional budgets and agency/vendor partners
Multicultural media strategy and measurement experience
Benefits
medical, dental, vision healthcare and other insurance benefits (for employee and family)
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