Hybrid Regional Operations Manager, Health Information Management

at MRO

• Job title: Regional Operations Manager, Health Information Management
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Cleveland, United States

About the role

• Regional Operations Manager overseeing daily operations of ROI functions with client communication and project management. Leading and ensuring compliance with established company goals and regulations in the healthcare sector.

Responsibilities

• Overseeing the daily operations of ROI functions across all sites.
• Managing client communication and project management.
• Conducting meetings with client management to review ROI Operations.
• Generating timely, concise, and effective business correspondence.
• Managing regional P&L and expenditures to budget.
• Interacting with employees, customers, and colleagues in a professional manner.
• Participating in process review and improvement meetings.
• Conducting quarterly business reviews for each client.
• Making decisions to achieve success by reviewing productivity standards and contract language.
• Recruiting, hiring, and training staff.
• Ensuring staff is competent in all aspects of Medical Record - Release of Information.
• Conducting on-site aspects of Human Resource requirements.
• Managing employee schedules and approving bi-weekly payroll.
• Performing Quality Assurance (QA) monitoring of work performed by reporting staff.
• Conducting quarterly work performance reviews and annual reviews.

Requirements

• Minimum High School Diploma / GED required.
• Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is strongly preferred.
• Credentialed RHIT or RHIA preferred.
• Minimum five (5) years supervisory/management experience in Health Information Management in an acute care hospital or clinic setting.
• Prior work history of supervising a minimum of 20 full time employees.
• Strong knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in business writing communication and interpersonal skills.
• Strong proficiency in Microsoft Office required. Emphasis in MS Work and MS Excel.
• Ability to create and manipulate data in spreadsheets, including use of Pivot Tables and Graphs.
• Valid driver's license.
• Ability to travel locally, including overnight stay (as necessary).

Benefits

• MRO’s employees work at client facilities throughout the United States.
• We are proud of the culture we create for our employees and offer an outstanding work environment.
• We strive to match the right applicant to the right position.