Senior Manager overseeing product strategy focusing on innovative customer experiences in Capital One's Retail Bank. Collaborate with teams to enhance savings growth agenda using technology.
About the role
- Product Manager driving impactful solutions in fintech by identifying client needs and shaping product strategy. Collaborating across teams to ensure successful product launches and market positioning.
Responsibilities
- Engage with clients, industry stakeholders, and market trends to identify new opportunities and pain points.
- Define and prioritise key product themes and outcomes based on business objectives and customer needs.
- Synthesize complex client needs into clear client outcomes and constraints to empower engineering teams to build successful solutions.
- Develop compelling sales collateral, presentations, and demo materials to articulate product value.
- Work with marketing, sales, and customer success teams to drive product adoption and market positioning.
- Manage product launch from ideation to inception and adoption, working with marketing, sales and pre-sales to make it happen.
- Partner with engineering to frame customer problems and desired outcomes, collaboratively shaping solutions that deliver meaningful value.
- Work fluently with the data science team to ensure data insights are market leading and differentiate the product.
- Monitor key product metrics and iterate based on user feedback and business objectives.
Requirements
- Genuine curiosity and empathy for customers, you get to the heart of problems by asking “why” and can frame solutions from the client’s perspective.
- Experience in fintech, banking or lending.
- A strong product mindset confident running discovery, shaping ideas, and delivering outcomes that drive real business value.
- A collaborative leader able to bring people with you across engineering, sales, and customer success, without needing direct authority.
- Clear communication able to translate complex needs into actionable work for engineering and compelling stories for sales and marketing.
- Ownership and accountability – you take responsibility for adoption, outcomes, and learnings, rather than shifting blame.
- Adaptability, structured and process-minded, but comfortable flexing as new insights or priorities emerge.
- A track record of delivery from shaping ideas through to launch, with evidence of learning from product metrics.
- Motivation by value driven by building products that solve real problems and deliver meaningful impact.
Benefits
- 5% company contribution towards your Pension from your very first day with us. 3% contribution from your self.
- 25 days of holiday (plus bank hols), rising to 30 days after two years;
- Choose to take your entitlement to UK bank holidays at other times based on your own days of significance;
- Private medical insurance, including cover for pre-existing conditions, plus dental and optical benefit;
- 3 Months Moneyhubber Family Pay when you become a new parent;
- Permanent health insurance and life cover - much greater than the industry standard (death in service);
- Employee assistance programme;
- Professional development support, with dedicated allowance of time and money; Life event leave;
- Cycle to work scheme;
- EV Car Scheme
- £750 towards professional memberships
- Remote working benefits, including work from almost anywhere, access to co-working spaces and support for your home office set-up
- High spec laptop
Job title
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