Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Product Manager responsible for managing the end-to-end product life cycle at Bank of America. Includes market research, pricing strategies, and enhancing customer experiences.
Responsibilities
- Managing the end-to-end product life cycle
- Conducting market research and competitor analyses
- Determining product pricing
- Developing short and long-term strategies
- Identifying innovative opportunities to modernize product offerings
- Delivering a more unified customer experience
- Adhering to the Product Risk Management policy
- Integrating product management efforts with sales, marketing, operations, implementation, and customer service strategies
Requirements
- Strong Excel and data analytics skills
- Project management skills including experience managing deliverables to meet or exceed deadlines
- Experience evaluating client and associate feedback to uncover defects or other opportunities to improve processes and procedures
- Experience managing cross functional teams and routines
- 3-5 years of experience in product management or related fields
- Experience creating deliverables for executive consumption
Benefits
- Access to paid time off
- Industry-leading benefits
- Resources and support to impact business and community
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