About the role

  • People Experience Advisor at Mondelēz International ensuring service level agreements are met and driving process improvements in service operations.

Responsibilities

  • Support impeccable service operations
  • Ensure service level agreements and obligations are met
  • Drive standardization and simplification of processes
  • Provide input for training materials
  • Ensure compliance with company policies and law
  • Analyze and report exceptions and offer recommendations

Requirements

  • Experience and knowledge in specific process area
  • Working in a shared service organization
  • Being a good team player and influencing others
  • Process design and mapping experience
  • Business requirement gathering experience
  • Communicating effectively and taking initiative

Benefits

  • Relocation support available

Job title

People Experience Advisor

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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