Employee Benefits Account Manager at Acrisure, responsible for client relations and insurance advice. Combining technology with personal service in a hybrid work setting.
About the role
- Account Manager driving client relationships and campaign success at MOI Global in Singapore. Collaborating across teams to deliver high-quality marketing strategies and ensure client satisfaction.
Responsibilities
- Serve as the primary point of contact for assigned clients, ensuring their needs, expectations, and objectives are consistently met
- Build trusted, long-term relationships through clear communication, strategic guidance, and proactive support
- Conduct regular check-ins, reviews, and planning sessions with clients to evaluate performance and identify new opportunities
- Oversee day-to-day management of client accounts, ensuring timely and accurate delivery of projects and campaigns
- Work closely with creative, strategy, media, and operations teams to brief work, manage workflows, and ensure deliverables meet client expectations
- Maintain detailed project timelines, budgets, and status reports
- Maintain an exceptional standard of quality across all work, ensuring consistency with brand guidelines and strategic intent
- Monitor scope, resources, and project timelines to ensure delivery within budget and margin targets
- Oversee financial documentation including POs, invoicing, and revenue tracking in line with MOI Global's processes
- Identify opportunities to expand client engagements through additional services, strategic initiatives, or campaign extensions
- Support proposal development, scoping, and budgeting for new work or expansions
- Contribute to client retention and long-term revenue growth
- Understand client goals, industry trends, and business performance to offer strategic insights and recommendations
Requirements
- 3 – 5 years of agency experience, ideally with exposure to B2B tech clients or complex service-based industries
- Strong understanding of marketing channels (e.g., digital, paid media, content, events, CRM, social, creative production)
- Exceptional communication, presentation, and interpersonal skills
- Proven ability to manage multiple projects simultaneously with strong attention to detail
- Comfortable interpreting data and performance reports to inform recommendations
- A proactive, solutions-oriented mindset with the ability to anticipate client or project needs
- Ability to work collaboratively in a cross-functional team environment
- Natural problem solver with the ability to remain composed and decisive under pressure
Benefits
- Inclusive culture
- Opportunities to grow
- Meaningful projects that make a real impact
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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