Hybrid Account Manager

at MOI Global

• Job title: Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Singapore

About the role

• Account Manager driving client relationships and campaign success at MOI Global in Singapore. Collaborating across teams to deliver high-quality marketing strategies and ensure client satisfaction.

Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring their needs, expectations, and objectives are consistently met
• Build trusted, long-term relationships through clear communication, strategic guidance, and proactive support
• Conduct regular check-ins, reviews, and planning sessions with clients to evaluate performance and identify new opportunities
• Oversee day-to-day management of client accounts, ensuring timely and accurate delivery of projects and campaigns
• Work closely with creative, strategy, media, and operations teams to brief work, manage workflows, and ensure deliverables meet client expectations
• Maintain detailed project timelines, budgets, and status reports
• Maintain an exceptional standard of quality across all work, ensuring consistency with brand guidelines and strategic intent
• Monitor scope, resources, and project timelines to ensure delivery within budget and margin targets
• Oversee financial documentation including POs, invoicing, and revenue tracking in line with MOI Global's processes
• Identify opportunities to expand client engagements through additional services, strategic initiatives, or campaign extensions
• Support proposal development, scoping, and budgeting for new work or expansions
• Contribute to client retention and long-term revenue growth
• Understand client goals, industry trends, and business performance to offer strategic insights and recommendations

Requirements

• 3 – 5 years of agency experience, ideally with exposure to B2B tech clients or complex service-based industries
• Strong understanding of marketing channels (e.g., digital, paid media, content, events, CRM, social, creative production)
• Exceptional communication, presentation, and interpersonal skills
• Proven ability to manage multiple projects simultaneously with strong attention to detail
• Comfortable interpreting data and performance reports to inform recommendations
• A proactive, solutions-oriented mindset with the ability to anticipate client or project needs
• Ability to work collaboratively in a cross-functional team environment
• Natural problem solver with the ability to remain composed and decisive under pressure

Benefits

• Inclusive culture
• Opportunities to grow
• Meaningful projects that make a real impact