Construction Project Manager at STV overseeing industrial construction projects in Rhode Island and Connecticut, ensuring compliance with design and safety standards while managing stakeholders.
About the role
- VMO Service Delivery Analyst responsible for maximizing service delivery value. Analyzing performance, engaging stakeholders, and driving continuous improvement in a hybrid work environment.
Responsibilities
- Collect, analyze, and interpret data on service delivery performance.
- Prepare clear reports and dashboards to communicate findings.
- Identify gaps between service delivery and value objectives.
- Recommend and support initiatives to enhance service efficiency.
- Liaise with internal stakeholders to ensure alignment on value goals.
- Maintain accurate documentation of service delivery processes.
Requirements
- Degree in Computer Science, Management Information Systems (MIS) or equivalent work experience.
- 10+ years of IT and business industry work experience.
- At least 10+ years in an Agile/Service delivery and tooling and process management role.
- Product, Services and Project Management experience preferably in a demanding, fast paced Fortune 500 Global organization.
- Working experience with Agile principals and/or tools.
- Lean Six Sigma certification preferred.
- Agile knowledge preferred.
- Strong ability to interact with technical teams.
Benefits
- Health insurance
- Retirement plans
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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