Administrative role managing customer queries and complaints for UPS. Involves resolving delivery issues and requires strong communication skills.
About the role
- Project Analytics and Administration Coordinator with Mercer supporting workplace health projects. Driving data analysis and project management within a hybrid UK-based role.
Responsibilities
- Provide project management support by coordinating tasks, timelines, and deliverables across multiple client workstreams.
- Conduct data analysis and interpretation to review and analyse client data, identifying trends, risks, and opportunities.
- Understand UK insured employee benefits and their structure to support Benefits Mapping work.
- Gather accurate client information and produce clear, structured reports for data collection and reporting.
- Document current processes and identify areas for process mapping and improvement to enhance efficiency.
Requirements
- Proven experience in project management and data analysis, particularly within health and wellbeing related benefits.
- Auditing experience is a plus.
- Strong proficiency in MS Excel for data analysis; experience with Power BI is a plus.
- Excellent communication skills for stakeholder coordination and preparing client-ready materials.
- Attention to detail and the ability to conduct thorough internal and external research on health-related topics.
Benefits
- Professional development opportunities
- Flexible working arrangements
- Supportive leaders
- Vibrant and inclusive culture
- A range of career opportunities
- Benefits and rewards to enhance well-being
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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