Hybrid Change Analyst

at Marsh McLennan

• Job title: Change Analyst
• Job type: Contract
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Melbourne, Australia

About the role

• Change Analyst role supporting planning and execution of change management activities. Hybrid position at Mercer in Melbourne or Sydney with professional development opportunities.

Responsibilities

• Assist in stakeholder identification, and development and maintenance of stakeholder management plans to ensure appropriate engagement.
• Support planning and scheduling of change impact assessment workshops.
• Document and analyse outcomes.
• Support planning and scheduling of Change Champion network activities to promote engagement and facilitate change embedment.
• Support the development and review of communication material and maintenance of SharePoint sites.
• Support the development of training content, planning, scheduling and execution of training programs.
• Help assess business readiness for change by developing tools and activities to gather feedback and conduct evaluations with impacted teams.
• Track the progress of change by collating and monitoring data such as attendance, engagement, adoption and utilisation of data to inform decision making.
• Support the development and maintenance of reporting to stakeholders and forums.
• Support a cross functional team of Change Leader, Change Managers, Training Specialist, and Communications Manager.
• Coordinate and support change and training activities including scheduling, invites, polls, attendance tracking, training summaries.
• High-attention to detail required relating to record keeping and data/spreadsheet management.
• Support the development of change management plans to support regulatory requirements including stakeholder identification, communication drafting, change risk identification, training needs scoping, training material development, scheduling of training and training effectiveness surveys.

Requirements

• At least 1 years’ experience in a change analyst role or in a communications, HR or a learning and development role.
• Demonstrable skills in change analysis and delivery
• Strong analysis and problem solving skills.
• High attention to detail.
• Excellent verbal, written and presentation skills.
• Strong organisational and time management skills, with the ability to manage multiple tasks and priorities effectively.
• Strong Microsoft 365 application skills in particular Powerpoint, Excel and Word.
• Proactive mindset with a strong work ethic and the ability to succeed in environment of ambiguity.
• Ability to manage sensitive information in a professional and confidential manner.
• Ability to work collaboratively in a team environment.

Benefits

• Professional development opportunities
• Interesting work
• Supportive leaders
• Vibrant and inclusive culture
• Range of career opportunities
• Benefits and rewards to enhance well-being