Customer Service Representative supporting Employee Benefits consultants and clients over phone and email. Initial office - based role transitioning to hybrid after training and probation.
About the role
- Client Service Representative providing insurance solutions at Marsh McLennan Agency. Handling contract reviews, client communications, and data management within an Agency Management System.
Responsibilities
- Prepare and send Renewal and Mid-term Certificate of Insurance and Evidence of Property Insurance forms
- Review contracts to ensure that requirements are met by insurance policies
- Communicate with clients and internal and external stakeholders regarding service issues
- Maintain file documentation of forms and supplements for attachment to certificates
- Verify coverage for third parties
- Manage data in Agency Management System
- Process Agency Bill Invoices upon instructions from account team
- Perform other duties as requested
Requirements
- Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding
- Proficiency in Microsoft Outlook, Excel and Word
- Commitment to advancing your insurance knowledge via training and obtaining approved industry designation
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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