Community Manager engaging audiences and fostering relationships for Mintago's financial wellbeing platform. Creative storytelling and community building role requiring innovative social strategies in a hybrid work environment.
Responsibilities
You'll be the voice and bridge between Mintago and our audience - cultivating engaging content in all formats and genuine relationships across platforms while turning insights into actionable feedback for our product and marketing teams.
You'll be our chief conversation starter, community whisperer, and the person who makes sure Mintago never sounds like every other fintech company. Think of yourself as part creative director, part AI & algorithm guru, community therapist, and trend forecaster.
This is a creative, hands-on role where you'll build brand presence, foster engagement, and help our founders establish thought leadership in the financial wellbeing space. This role is of a strategic storyteller.
Requirements
4+ years in community management or social media, preferably B2B SaaS
Deep understanding of LinkedIn and Meta platform dynamics
Excellent written communication with a tone that's human, witty, and authentic
Deep understanding of social monitoring and management platforms such as Hootsuite, Brandwatch, Buffer, BuzzSumo
Extensive experience in providing strategic reporting beyond top engagement metrics, but correlating to the entire customer journey
Creative strategic thinking with ability to develop innovative engagement initiatives
Hands-on experience with utilising AI and automation to create, edit, and scale social campaigns (AI clips, comments, video snippets, creative, copy etc.,)
Comfortable in fast-paced startup environment, wearing multiple hats
Experience organising online events such as webinars, instagram live etc.
Expertise in graphic design and professional video editing tools (Figma & Adobe, Capcut, Descript etc.)
Ability to learn about and expertly communicate financial solutions and understand their implications.
Benefits
Your choice of work kit (ThinkPad or MacBook Pro).
Hybrid work (2 days in office)
Budget for equipment to set up your home office.
A flexible company discretionary unlimited leave policy + your birthday off.
Flexible company hours so you can fit your life commitments - no company fixed hours as we trust you to manage your time and focus on outcomes delivered.
A £300 yearly budget for your own learning and development.
Mintago matches your pension contributions up to 4%
Private medical insurance (provided by Vitality)
Life insurance (provided by MetLife)
Cash plan (provided by Medicash)
Enhanced Parental Leave that increases with tenure (1st at 9 months and 2nd level at 2 years)
Access to retail & holiday package discounts
Access to salary sacrifice benefits across cycle to work, mobile, gym, tech, groceries and EV
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