Digital Marketing Specialist optimizing user experience via data analysis and CRO techniques for Michelin Connected Fleet. Collaborating with design teams to enhance web performance and customer insights.
Responsibilities
Identify bottlenecks and drop-off points by analyzing user behavior data using tools such as Google Analytics, Hotjar, Qualtrics and Amplitude, and propose improvements to the sales funnel.
Create, implement and optimize experiments using CRO tools (Optimizely, VWO, Google Optimize), test hypotheses and evaluate the impact of different variations on conversion rates.
Collaborate with design and front-end teams to identify opportunities to improve page and form layout, navigation and functionality based on quantitative data and qualitative feedback.
Build interactive dashboards in tools such as Google Data Studio or Tableau to track key KPIs (conversion rate, bounce rate, average time on page, overall conversion) and generate actionable insights.
Produce monthly user behavior analysis reports, providing clear recommendations to marketing and sales teams for adjustments to acquisition and retention strategies.
Requirements
Bachelor's degree in Marketing or a related field
Advanced Microsoft Office skills
Knowledge of Customer Experience (CX)
Benefits
Commuter allowance or shuttle reimbursement
Meal and/or food allowance
Multi-benefit card
Health and dental insurance
Profit-sharing (results participation)
Childcare assistance
Extended parental leave
Life insurance
Gympass
Payroll-deductible loan
Employee stock purchase plan
Birthday day off
Discount partnerships with partner companies (language schools, universities)
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