Credit and Collection Specialist developing recovery strategies for complex portfolios. Analyzing financial indicators and overseeing compliance throughout LATAM.
Responsibilities
Develop and propose debt recovery strategies; analyze complex delinquent portfolios and strategic clients, recommending differentiated collection actions and tailored solutions (outbound, inbound, judicial and extrajudicial);
Implement collection innovations and tools, evaluate new technologies and methods (dialers, automations, analytics) to improve results and reduce recovery time;
Ensure compliance and governance; review processes, documentation and policies to ensure adherence to accounting standards, regulations and internal/external audits;
Analyze collection forecasts, monitor PDD (provision for doubtful accounts), regional performance and identify risks to support decision-making;
Perform modeling and analyses in Excel and Power BI, translating data into strategic insights;
Interact regularly with other LATAM regions such as Argentina, Paraguay and Mexico, ensuring alignment of practices, information sharing and monitoring of regional results;
Participate in forums, regional meetings and client negotiations, as well as frequent interaction with collection agencies;
Analyze portfolios, define strategies and engage directly in collection actions when necessary, always maintaining a preventive and analytical perspective.
Requirements
Bachelor's degree in Business Administration, Economics, Accounting or related fields;
Experience in credit and collections analysis;
Experience negotiating with clients and managing collections;
Proficiency in forecasting, PDD (provision for doubtful accounts) and financial indicators;
Advanced Excel;
Advanced Power BI;
Fluent Spanish.
Benefits
Commuting allowance or shuttle reimbursement;
Meal and/or food allowance;
Multi-benefit card;
Health and dental insurance;
Profit-sharing/performance bonus;
Childcare assistance;
Extended parental leave;
Life insurance;
Gympass;
Payroll-deductible loan;
Employee stock purchase plan;
Birthday day off;
Discounts on Michelin tire purchases;
Annual flu vaccination campaign;
Psychological health promotion program;
Development platform (learning and development platform).
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