About the role

  • Credit and Collection Specialist developing recovery strategies for complex portfolios. Analyzing financial indicators and overseeing compliance throughout LATAM.

Responsibilities

  • Develop and propose debt recovery strategies; analyze complex delinquent portfolios and strategic clients, recommending differentiated collection actions and tailored solutions (outbound, inbound, judicial and extrajudicial);
  • Implement collection innovations and tools, evaluate new technologies and methods (dialers, automations, analytics) to improve results and reduce recovery time;
  • Ensure compliance and governance; review processes, documentation and policies to ensure adherence to accounting standards, regulations and internal/external audits;
  • Analyze collection forecasts, monitor PDD (provision for doubtful accounts), regional performance and identify risks to support decision-making;
  • Perform modeling and analyses in Excel and Power BI, translating data into strategic insights;
  • Interact regularly with other LATAM regions such as Argentina, Paraguay and Mexico, ensuring alignment of practices, information sharing and monitoring of regional results;
  • Participate in forums, regional meetings and client negotiations, as well as frequent interaction with collection agencies;
  • Analyze portfolios, define strategies and engage directly in collection actions when necessary, always maintaining a preventive and analytical perspective.

Requirements

  • Bachelor's degree in Business Administration, Economics, Accounting or related fields;
  • Experience in credit and collections analysis;
  • Experience negotiating with clients and managing collections;
  • Proficiency in forecasting, PDD (provision for doubtful accounts) and financial indicators;
  • Advanced Excel;
  • Advanced Power BI;
  • Fluent Spanish.

Benefits

  • Commuting allowance or shuttle reimbursement;
  • Meal and/or food allowance;
  • Multi-benefit card;
  • Health and dental insurance;
  • Profit-sharing/performance bonus;
  • Childcare assistance;
  • Extended parental leave;
  • Life insurance;
  • Gympass;
  • Payroll-deductible loan;
  • Employee stock purchase plan;
  • Birthday day off;
  • Discounts on Michelin tire purchases;
  • Annual flu vaccination campaign;
  • Psychological health promotion program;
  • Development platform (learning and development platform).

Job title

Credit and Collections Specialist, LATAM

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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