About the role

  • Technical Support and Training Specialist creating engaging digital learning environments. Collaborating across departments to support university's educational technologies and faculty training.

Responsibilities

  • Support learning technology administration and training; respond to IT ticket requests (regarding the use of LMS).
  • Design and deliver workshops in support of course development, instruction, and use of the learning management system (LMS).
  • Work as part of a team, plan faculty development, and support faculty in effectively utilizing technology in teaching.
  • Partner with IT Services, AccessMU, and other key constituents across campus to ensure successful and efficient use of instructional technologies.

Requirements

  • Bachelor's degree in instructional design, informational technology, education, communication, media, or relevant field.
  • Three years of demonstrated experience in building technologically mediated courses, preferably in higher education.
  • Consideration may be given to candidates with:
  • Master’s degree
  • Experience with learning management systems (LMS), preferably Canvas; familiarity with HTML and CSS.
  • API experience with coding languages such as Python, cURL, or PERL
  • Teaching experience, whether online, hybrid, or face-to-face.
  • Desired specialties: emerging technologies, project management, advanced-level LMS and technology support.
  • Demonstrated ability to train one-on-one and in a group setting.

Benefits

  • Benefit Eligible

Job title

Technical Support and Training Specialist

Job type

Experience level

Mid levelSenior

Salary

$69,500 - $74,500 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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