Technical Support and Training Specialist creating engaging digital learning environments. Collaborating across departments to support university's educational technologies and faculty training.
Responsibilities
Support learning technology administration and training; respond to IT ticket requests (regarding the use of LMS).
Design and deliver workshops in support of course development, instruction, and use of the learning management system (LMS).
Work as part of a team, plan faculty development, and support faculty in effectively utilizing technology in teaching.
Partner with IT Services, AccessMU, and other key constituents across campus to ensure successful and efficient use of instructional technologies.
Requirements
Bachelor's degree in instructional design, informational technology, education, communication, media, or relevant field.
Three years of demonstrated experience in building technologically mediated courses, preferably in higher education.
Consideration may be given to candidates with:
Master’s degree
Experience with learning management systems (LMS), preferably Canvas; familiarity with HTML and CSS.
API experience with coding languages such as Python, cURL, or PERL
Teaching experience, whether online, hybrid, or face-to-face.
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