Customer Experience Business Analyst for ERNI Philippines managing SharePoint product backlog and collaborating with technical teams on software development projects.
About the role
- Senior Technical Product Manager at Dell Technologies driving AI ecosystem for financial services. Leading product strategy, execution, and customer engagement to enable AI adoption in FinTech.
Responsibilities
- Own the strategy, evolution, and execution of Dell’s AI ecosystem for financial services and FinTech customers
- Define and prioritize AI use cases across the FinTech landscape
- Identify ecosystem gaps and guide ISV partner strategy
- Engage directly with FinTech and financial services customers
- Track industry and regulatory trends to identify new opportunities
- Lead cross-functional execution across engineering, solutions, and GTM teams
Requirements
- 8+ years of experience in technical product management, AI platforms, or ecosystem strategy
- Strong understanding of how financial institutions and FinTech companies operate
- Deep knowledge of AI/ML workloads and architectures used in financial services
- Proven experience defining use case frameworks, portfolio strategy, and partner ecosystems
- Demonstrated ability to engage directly with customers at a technical and business level
- Excellent communication and executive level presentation skills
- Bachelor’s degree in Computer Science, Engineering, Finance, or related field; advanced degree preferred.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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