Hybrid Dealer Development Analyst

at mercedes

• Job title: Dealer Development Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sao Bernardo do Campo, Brazil

About the role

• Business Analyst focused on Mercedes-Benz dealership strategies, enhancing profitability and market reach. Collaborating on performance analysis, reporting, and stakeholder communication.

Responsibilities

• Develop, plan and implement strategies for the national Truck & Bus Dealer Network to contribute to brand profitability, market share and restructuring of operations at customer service locations;
• Analyze and monitor the operational, economic-financial and quality performance of the Dealer Network, as well as follow up on improvement/development action plans; generate management reports, prepare and deliver presentations and draft internal and external communications;
• Analyze market potential, network density and service coverage using geomarketing tools, data collection and analysis, and on-site visits; define appropriate business models; evaluate business cases for potential new entrants and assess business viability;
• Conduct competitor studies and identify future trends in distribution and customer service in the automotive sector; drive continuous improvement of the Network’s and department’s processes and systems;
• Manage the end-to-end process of opening and closing dealerships in accordance with company strategy, legal and technical requirements and the brand’s corporate identity standards;
• Perform activities related to administration of concession contracts (appointments, terminations, etc.) and due diligences, in compliance with applicable legislation (Lei Ferrari, Conventions, etc.);
• Carry out activities related to the Mercedes‑Benz StarClass quality program across the Dealer Network;
• Organize regular Network Committee meetings; communicate, implement and follow up on actions resulting from Committee decisions;
• Monitor corporate governance and succession plans for the Dealer Network;
• Advise the Dealer Network on the development and implementation of projects, map best practices within the Network and promote their replication;
• Ensure appropriate information flow and maintain continuous communication with internal and external stakeholders (internal departments, Dealer Network, trade associations, etc.); manage maintenance of the Network’s master data.

Requirements

• Bachelor’s degree completed (Administration, Marketing, Economics, Engineering, IT or related fields);
• Experience in KPI analysis, scenario analysis and preparation of management reports;
• Ability to synthesize and summarize information;
• Experience preparing and delivering presentations for management and executive leadership;
• Intermediate English preferred;
• Intermediate MS Office skills;
• Category B driver’s license (CNH Cat. B);
• Availability to travel.

Benefits

• Medical insurance;
• Discount partnerships with educational institutions;
• ADCMB Club;
• Discount on vehicle purchases;
• Company shuttle service (fretado);
• Profit-sharing (PLR);
• Private pension plan;
• On-site cafeteria;
• Life insurance;
• Meal allowance (food voucher);
• WellHub.