Service Desk Analyst providing first line technical support for Capita customers. Log incidents and provide remote assistance while ensuring excellent customer service.
About the role
- Customer Base Analyst in the energy sector, enhancing customer value models and data processes. Collaborating in a hybrid working environment to support sustainable energy transition.
Responsibilities
- Further develop the customer value model
- Analyze product-switch simulations
- Assess portfolio effects
- Create event logs for process mining
- Ensure data availability and data quality
Requirements
- Strong expertise in SQL and Python
- Extensive experience with Snowflake and associated ETL processes such as dbt, Airflow and Git
- Very good knowledge of Power BI
- In-depth knowledge of the VDWH data landscape and the established databases
- Clear and effective communicator, able to present complex topics understandably; fluent in German (C1) and confident in English (B2)
Benefits
- An innovative environment to help shape a sustainable energy future
- Flexible working hours and a hybrid working model to promote work–life balance
- Options for workation within Europe, sabbatical leave or additional vacation days
- An agile working environment with interdisciplinary collaboration, flat hierarchies and a first-name culture
- A wide range of learning and development opportunities, support programs and career development within the group
- Attractive financial benefits, e.g., company pension scheme and capital-forming benefits
- Numerous discounts and perks, e.g., employee share program, E.ON leasing (bike/car), EGYM Wellpass, holiday apartments and employee discounts at well-known brands and providers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Analyst responsible for monitoring credit and decision models, ensuring compliance and accuracy at Synchrony. Collaborating with stakeholders and utilizing advanced analytical skills for performance tracking.
Market Analyst role with EIT RawMaterials, analyzing market data and trends for strategic minerals. Collaborating on EU - Australia partnership project to drive sustainable critical mineral development.
Spanish Cryptologic Language Analyst in a dynamic team supporting National Security objectives. Processing language materials in support of SIGINT operations.
Senior Strategy Analyst driving data - driven strategy and insights for Credit Acceptance's auto lending business. Leading strategic analyses and collaborating with cross - functional teams to shape initiatives.
Senior Analyst managing business consultancy for CVS Health's care management. Collaborating with cross - functional teams to ensure compliance with Medicaid contracts and improve business processes.
Principal Lead Analyst overseeing incident response and cyber defense for Corebridge Financial. Leading technical and strategic initiatives while providing mentorship to DART team.
Senior Investigations Analyst conducting complex digital investigations and forensic analyses for Corebridge Financial. Leveraging advanced tools to uncover evidence and support legal processes in corporate investigations.
New Business Intake Analyst performing client conflict searches and data entry for a leading law firm. Engaging in extensive research to support client matter management processes.
CLO Analyst at U.S. Bank managing transaction deliverables and developing client solutions. Collaborating with business partners to interpret data and ensure compliance with U.S. Bank standards.