Hybrid Senior Customer Analyst

at The Clorox Company

• Job title: Senior Customer Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: $88,700 - $165,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Mason, United States

About the role

• Customer Senior Analyst supporting category/brand team by analyzing sales data for Clorox. Monitor trends and recommend strategies to optimize business decisions.

Responsibilities

• The Customer Senior Analyst supports assigned category/brand team by gathering, analyzing and reporting sales related data
• Monitor sales trends to identify opportunities that enable team's delivery of volume and result
• Create and update complex reports for retailer and customer team
• Independently gather and interpret data and identify business drivers and opportunities
• Independently engage and interact with buyers and other key retailer contacts while driving execution of the field team's business plan
• Mine data to identify volume and Triple A opportunities that build proactive customer strategies
• Provide reporting and recommendations in support of business decisions or initiatives
• Use appropriate tools, processes, resources to support Customer team and broader team
• Communicate findings with wide variety of stakeholders including field sales teams, sales planning teams, retailer contacts and leadership

Requirements

• 2-4 years Sales Experience desired; CPG industry experience preferred
• Proficient on key Sales analytical tools: Circana, Numerator, Shopper Card Data, PowerBI
• Strong knowledge of MS Office applications including Word, Excel, Project and PowerPoint
• Strong influencing skills with the ability to engage stakeholders and tell stories with data
• Strong communication skills, both written and verbal, with the ability to convey complex information to a broad audience
• Strong interpersonal skills with the ability to work independently and within a team environment
• Category Business Planning and Insights

Benefits

• robust health plans
• a market-leading 401(k) program with a company match
• flexible time off benefits (including half-day summer Fridays depending on location)
• inclusive fertility/adoption benefits
• comprehensive, competitive benefits that prioritize all aspects of wellbeing