Senior Product Consultant working with European energy market key players on trading solutions. Managing projects, analyzing processes, and ensuring customer satisfaction in a dynamic industry.
About the role
- Functional Lead (Product Consultant) at Meniga, focusing on enhancing financial services experiences for clients through product integration and workshops.
Responsibilities
- Gain and maintain an expert-level understanding of Meniga’s product suite and services, with a particular focus on our APIs and integration capabilities.
- Deeply understand our approach to experience design, embodying Meniga’s standards in all customer interactions.
- Lead functional workshops and design sprints with clients, facilitating the seamless integration of our solutions into their environments.
- Work closely with our customers to define and document precise functional requirements for integration projects.
- Address functional inquiries, providing clear, insightful answers and solutions to enhance customer satisfaction and product utilization.
- Serve as a bridge between customers and our internal teams (Product Management and Sales), conveying crucial feedback and requirements gleaned during integration projects.
Requirements
- A deep-seated passion for enhancing financial service experiences.
- Exceptional knowledge of financial services UX and the ability to apply this expertise in a B2B product context.
- Strong analytical skills, with an aptitude for understanding complex product capabilities and devising optimal integration strategies.
- Excellent customer service skills, with a proven track record of fostering positive relationships with clients and stakeholders.
- Articulate communication and presentation skills, capable of delivering engaging and informative product demonstrations.
- A collaborative spirit, able to work effectively within diverse teams and contribute to a shared vision.
- Experience in conducting workshops, design sprints, and training sessions, with a knack for transferring knowledge in accessible and impactful ways.
- Ability to work 2 days a week from the office
Benefits
- Private healthcare
- Fitness allowance
- Leave benefits
- Work-life balance
- Hybrid working
- Meal allowance
- Team-building events
- Reimbursement for internet/phone subscriptions
- International projects
- Career advancement
- Competitive salaries
- Performance-based bonuses
- ESOPs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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