Service Supervisor at Meliá ensuring excellent service delivery and guest satisfaction. Focused on evening service and collaboration with the team in a hospitality environment.
Responsibilities
You are responsible for serving our hotel guests, with a focus on evening service
Support the daily banquet operations with personal responsibility
Ensure agreed-upon service standards are met
Ensure smooth service processes
Assist with additional on-site service duties
Prepare mise-en-place in the service area
Requirements
Completed vocational training in hotel management and/or relevant work experience desirable — but not required
High motivation and the ability to convey this to the team
Enjoy interacting with guests
Flexibility and resilience
Benefits
30 days of annual leave per year
Employer covers the cost of your Deutschlandticket (public transport pass)
Preferential rates at all Meliá Hotels International hotels and resorts worldwide
30% discount on food and beverages at all Meliá hotels worldwide
Support during onboarding
Internal and external training
Free work clothing and cleaning service
Free hot and cold drinks and fresh meals in the staff canteen
Regular team events and parties
Discounts on gym memberships
Referral bonus of €1,000 for recruiting new employees
Attractive employee discounts on clothing, car rentals and more across over 600 brands
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