Senior Account Manager managing both online and offline projects at Dentsu, ensuring timely delivery and quality assurance for client relationships.
About the role
- Strategic Account Manager at Medline, enhancing sales and managing significant healthcare accounts. Focused on customer service and achieving sales objectives through strategic partnerships.
Responsibilities
- Support Medline’s Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance.
- Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts.
- Resolve problems and ensure customers receive high-quality customer service.
- Work directly with other key sales personnel to launch new accounts and on any "save" opportunities to accounts under threat or loss.
- Facilitate the formal and non-formal RFP process and develop sales tools and programs.
Requirements
- Typically requires a Bachelor’s degree in a business or clinical-related field.
- At least 4 years of account management or/and sales experience.
- Experience preparing business plans to align/support selling strategies.
- Experience developing and delivering technical presentations to various group sizes.
- Exposure to and use of Customer Relationship Management (CRM) software.
- Proficiency in CRM software and Microsoft Office Suite.
- Position requires travel up to __% of the time for business purposes (overnight, within state and out of state).
Benefits
- health insurance
- life and disability
- 401(k) contributions
- paid time off
- continuing education & training
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