Digital Account Manager managing social media campaigns across platforms for client success. Analyzing results, optimizing strategies, and collaborating with clients and internal teams.
About the role
- Senior Account Manager responsible for managing client accounts and project delivery in medical communications. Leading client meetings and maintaining project budgets with a degree in relevant fields.
Responsibilities
- To lead client TCs and face-to-face meetings in an efficient and knowledgeable way
- Acting as main client contact on multiple projects, ensuring time is managed effectively
- Managing multiple client accounts and taking responsibility for successful delivery of work on those accounts
- Keeps timesheets updated regularly
- Proficient user of all elements of project management system (e.g. CMAP) to efficiently track project progress, and able to train others in this
- Proactive monitoring of all project budgets vs actual time spent on and flagging potential issues to AD or Directors as required
- Manages invoicing schedules for accounts and ensuring pipelines are up to date
- Keeps up to date knowledge of revenue statuses, pipelines and projections for relevant projects
- Independently develops budgets and managing account profitability with limited review/supervision required
- Creates comprehensive timelines for complex projects, including identifying critical deadlines, potential bottlenecks, and resourcing requirements
- Where possible, performs formal line management duties to a junior staff member; reviewing their performance, setting and monitoring objectives and providing the guidance and input to support their growth and development within the company
- Demonstrates detailed understanding of key account content through confident client conversations about current and potential future projects
- Maintains understanding of strategic direction of allocated accounts by contributing to account planning and business discussions where appropriate
- Contributes to pitches and confidently developing proposals for existing clients
Requirements
- Degree educated
- Minimum 2 years’ experience in Medical Communications or similar/equivalent agency/pharma sector
- Proven track record of strong project management and communication skills
- Experience of effectively managing large projects and working collaboratively within a team
- Proficiency in all usual Microsoft Office applications
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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