Accounts Receivable Coordinator at Kaeser handling customer credit analysis and setup accuracy. Collaborating across departments to resolve customer issues and ensuring compliance with internal processes.
MA
Hybrid Accounts Receivable and Credit Control Manager – 9-12 Month Contract
Posted yesterday
About the role
- Accounts Receivable & Credit Control Manager overseeing multinational billing and collections. Leading a team while driving Finance Transformation across global operations.
Responsibilities
- Lead, coach, and organise the Credit Control and Billing teams across both UK and Pune locations.
- Set clear KPIs and operational standards across both teams, ensuring alignment and collaboration between regions.
- Foster a culture of accountability, continuous improvement, and high service quality.
- Support team development through training and regular one to one’s, retention, and succession planning.
- Own the end‑to‑end O2C process across all global entities.
- Ensure timely, accurate billing in line with contracts, project milestones, and consultancy deliverables.
- Oversee multi‑currency cash application and customer account reconciliations.
- Standardise global AR processes while adapting to local legal and commercial requirements.
- Ensure correct revenue recognition hand‑offs with accounting and project teams.
- Lead global collections activity, ensuring timely follow‑up on overdue accounts.
- Maintain strong client relationships while ensuring compliance with agreed payment terms.
- Ensure disputes and invoice queries are resolved quickly via coordination with project managers, commercial teams, and operations.
- Monitor and reduce aged debt for all entities, with particular focus on 60+ and 90+ buckets.
- Lead customer credit assessments, onboarding, and annual credit limit reviews.
- Maintain and enforce a global credit policy tailored to consultancy‑based project work.
- Escalate high‑risk exposures and support decision-making at credit committee level.
- Monitor potential bad debt and recommend provisioning.
- Provide clear communication on billing schedules, cash collection expectations, and customer risk.
- Influence stakeholders to ensure cash is prioritised, disputes are resolved, and revenue processes are followed.
- Produce weekly and monthly reporting on collections, aged debt, cashflow forecasts, billing performance, and KPIs.
- Support statutory audits and internal audit requirements.
- Maintain SOX or internal control compliance where required across the O2C process.
- Drive standardisation of global billing and collections processes.
- Identify automation, workflow, or ERP enhancements to improve accuracy and efficiency.
- Lead cross‑functional improvement initiatives across Billing, Credit Control, and Project Accounting.
- Maintain up‑to‑date process documentation across UK and Pune teams.
Requirements
- Significant experience in **Accounts Receivable**, **Credit Control**, or **Order‑to‑Cash management** in a multinational environment
- Experience managing **global teams**, including offshore or shared‑service teams
- Strong understanding of project‑based or consultancy billing (milestones, retainers, time & materials, fixed‑fee)
- Exposure to working in and supporting the successful **delivery of Finance Transformation projects**
- Proven ability to reduce aged debt and improve DSO
- Strong leadership and coaching skills, with experience managing teams across different time zones.
- Excellent communication and stakeholder management skills
- Strong financial and analytical capabilities
- Proficiency with ERP systems and reporting tools
- Experience working in a professional services or consulting environment.
- Familiarity with multi‑currency AR and credit processes.
- Experience with process automation or transformation programmes.
- Relevant Accounts Receivable experience of at least 2 years working in AR within a shared services environment
- Excellent written and verbal communication skills, ability to articulate complex information
- Attention to detail, and accurate fact-based interpretation
Benefits
- Reward platform – discounts for over 800 retailers
- 25 days holiday (rising with service)
- Well-being centre
- Recognition programme
- Paid fertility appointments
- Fostering friendly employer
- Pension - matched contribution at 5%
- Life Assurance (4 x basic salary)
Job title
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