Hybrid Accounts Receivable, Collections – Afternoon Shift

Posted 5 days ago

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About the role

  • Accounts Receivable Coordinator managing collections and billing resolutions for Dynata. Ensuring efficient client issue resolutions and supporting audit requirements.

Responsibilities

  • Execute timely and consistent past-due collection activities, including client contact and follow-up.
  • Record all client interactions in the system and respond promptly to inquiries via phone and email.
  • Recommend accounts for doubtful reserves and third-party collections.
  • Negotiate payment plans and facilitate settlements when necessary.
  • Partner with Sales, Billing, and clients to resolve discrepancies related to overpayments, short payments, or non-payments.
  • Ensure timely application of billing adjustments for invoicing inaccuracies.
  • Research and process customer refund requests and unapplied payments.
  • Perform account reconciliations and provide audit support as needed.
  • Consistently meet deadlines and collection objectives.
  • Maintain accurate documentation of collection activities and adjustments.
  • Develop and foster relationships with internal and external stakeholders.
  • Promote teamwork by proactively communicating issues and solutions to peers and management.
  • Contribute ideas for process improvements and efficiency gains.

Requirements

  • Degree in Accounting/Finance preferred.
  • 3–5 years of B2B collections and finance/accounting experience.
  • Experience in multi-currency accounting and high-volume invoice environments.
  • Familiarity with financial systems such as Microsoft D365 Finance & Operations, Sales Hub, HighRadius Collection Cloud, and Power BI.
  • Strong proficiency in Microsoft Excel (pivot tables, v-lookups) and other Office applications.
  • Knowledge of credit card payment processing and Dunn & Bradstreet reporting preferred.
  • Solid understanding of the Quote-to-Cash cycle.

Benefits

  • Competitive salary
  • Hybrid working environment
  • Professional development opportunities

Job title

Accounts Receivable, Collections – Afternoon Shift

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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