Hybrid Manager, Patient Access & Reimbursement Operations

Posted 3 weeks ago

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About the role

  • Manager leading a team in patient access and reimbursement operations at McKesson. Focusing on specialty pharmacy and ensuring streamlined workflows for patient therapies.

Responsibilities

  • Lead and develop a team supporting patient access, reimbursement, and affordability programs
  • Oversee daily workflows, staffing, training, performance, and escalations
  • Provide direct oversight of reimbursement workflows (benefits, PAs, appeals, PAP)
  • Serve as the primary escalation point for complex access and claim issues
  • Optimize referral-to-approval workflows to reduce time to therapy
  • Partner cross-functionally with Sales, Account Management, Implementation, and Client Teams
  • Ensure compliance with all regulatory and SOP requirements
  • Support client discussions with operational and reimbursement insights

Requirements

  • Degree or equivalent experience
  • Typically requires 6+ years of professional experience and 0-2 years of supervisory experience
  • Reimbursement experience including, benefit verification, prior authorizations, appeals patient affordability / PAP programs
  • Demonstrated ability to coach teams through complex reimbursement and access scenarios with direct ownership of daily workflow, escalations, and performance
  • Experience analyzing operational and financial performance data
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Job title

Manager, Patient Access & Reimbursement Operations

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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