Application Support Analyst responsible for end user support and system documentation at NiSource. Proactively resolving issues and contributing to Service Level Agreements while working closely with service providers.
About the role
- Client Management Associate at McKesson supporting large pharmaceutical programs and client relationships. Ensuring operational excellence and accuracy in invoicing and reporting across business units.
Responsibilities
- Ensure 100% accuracy of all client invoices prior to release
- Serve as a point of contact for client communications, project updates, and day‑to‑day inquiries
- Collaborate with Sales and clients to define project scope for new initiatives
- Review program documentation (BRDs, SOPs, WIs, system requirements, training materials) prior to production release
- Partner with internal teams and external vendors to support daily program operations and address vendor service/pricing concerns
Requirements
- Bachelor’s degree in a related field or equivalent experience
- 2+ years of project management experience
- 2+ years of experience in Healthcare, Pharmaceuticals, Client/Account Management, Finance, or Distribution
- Advanced skills in Microsoft Excel and PowerPoint; experience with Visio and Project
- Strong analytical abilities — able to spot trends and propose solutions
Benefits
- Competitive compensation package
- Professional growth opportunities
- Exposure to cross-functional teams
- Meaningful work that impacts patient lives
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