Home Health and Hospice Medical Biller responsible for billing and collections of Medicare and Medicaid claims. Ensuring accurate and timely processing for high quality patient care.
About the role
- Bilingual Billing Analyst supporting billing processes at McCarthy Tétrault, a major Canadian law firm. Requires bilingual communication and experience in billing within professional services.
Responsibilities
- Building and maintaining effective working relationships with billing lawyers, paralegals, legal assistants, external and internal clients and management.
- Ensuring time is entered by set deadlines and following up with lawyers and paralegals where necessary.
- Preparing, printing and reviewing of prebills (electronically or physically) in a timely manner, monthly, quarterly or on request, including any necessary follow up with others in the Firm and revising according to client billing guidelines and Firm standards and policies.
- Monitoring and reviewing of outstanding WIP (Work In Progress) and following up with lawyers and paralegals to ensure timely billing.
- Tracking contingency files, closings and other milestone billing arrangements and reporting on status of such files to direct supervisor, including requirement for WIP provisions.
- Preparing various reports and spreadsheets related to time, billing, receivables, etc. for lawyers/paralegals and/or external clients where applicable.
- Issuing invoices as instructed by lawyers and in accordance with client billing guidelines and Firm standards and policies -including, but not limited to: narrative edits, transfers, splits, obtaining approval for and applying fee adjustments, creating PDF, delimited or XML file invoices for e-billing clients, based on such client’s requirements.
- Ensuring invoices and supporting documents are forwarded to client in a timely manner, by mail, email or uploading through or into various e-billing sites/e-billing platforms as per the Firms standards and policies.
- Liaising with Finance Department to ensure client codes and contract specifications are up-to date and procedures are followed.
- Liaising with E-billing Team with respect to any rejected invoices during e-billing submissions.
- Completing online status reports and budgets in e-billing systems for various clients in coordination with lawyers and legal assistants.
- Acting as monitor for specific clients and/or matters when Alternate Fee Arrangements are in place.
- Ensuring that special rates and discounts are applied to each invoice.
- Monitoring thresholds and other milestones and updating billing lawyer on status.
- Providing reports and ensuring compliance with all special arrangements.
- Acting as liaison between lawyers/LA’s and Finance, providing assistance re accounting or financial queries to ensure client needs are met.
- Responsible for initial collection inquiry with external clients.
- Escalating billing concerns/issues to billing lawyer for direction on next steps.
- When necessary, cancelling and re-issuing invoices or creating credit notes in accordance with Firm policies.
- If applicable, forwarding problematic client collections to Collection Department for follow-up.
- Obtaining additional information relating to special arrangements and/or information required for setup for e-billing matters, and assisting E-billing team to ensure matters are set up promptly.
- Liaising with Billings Team to manage requests sent to team inbox and support team with workload during high production times and absences on team.
- Maintaining accurate and up to date records of all approvals and directions as per the Firms standards and policies via uploading necessary documentation into appropriate databases.
- Reviewing/translating narratives to ensure matter is billed in appropriate language and identifying such changes for review by billing lawyers.
Requirements
- Post-Secondary education in Accounting is required, or equivalent work experience.
- Minimum of 3 years of related experience, including client service, billing, collections and/or accounts receivable, preferably in a professional services firm.
- Familiarity/Experience with Aderant Expert or a similar accounting system would be an asset.
- Strong time management skills, ability to handle multiple tasks, set schedules and work under pressure to meet deadlines.
- Analytical and problem solving skills.
- Strong attention to detail and organizational skills.
- Knowledge of business and legal terminology.
- Capacity to demonstrate tact and diplomacy when dealing with internal and external clients.
- Flexibility to work overtime during peak billing periods (including but not limited to month-end, quarter-end, year-end, etc.).
- Strong written and oral communication skills (French and English in Québec).
- High level of discretion and confidentiality.
Benefits
- Outstanding benefits from day one, including insurance premiums paid by the Firm.
- Competitive compensation including paid overtime.
- A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
- Strong community involvement and a commitment to equity, diversity and inclusion.
- A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.
Job title
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