Responsable Développement at YNOV Campus Toulouse managing BtoC & BtoB teams, optimizing sales funnels, and developing partnerships for student employability.
About the role
- Night Manager responsible for client reception and team supervision at The Maybourne Riviera. Ensuring quality service and operational coordination during night shifts.
Responsibilities
- Ensure guest reception and front-desk operations during night shifts;
- Handle and/or coordinate the reception of VIP guests flagged by Management or other departments;
- Supervise the hotel’s night teams and receive handover instructions from each department before, during and after the night shift;
- Complete the daily accounting close for the reception/front desk;
- Cover parking duties in the absence of valet staff and ensure vehicle security overnight;
- Manage and resolve guest complaints;
- Coordinate between departments during night operations, acting as the on-site manager and first point of contact for problem resolution, and ensure adherence to service quality standards;
- Oversee the night team’s schedule, including timekeeping, leave requests and shift planning, in compliance with French labor law and the applicable collective agreement;
Requirements
- Minimum 2 years’ experience in an equivalent night position.
- Experience working in luxury or high-end hotels.
- Strong sense of responsibility, attention to detail and team spirit.
- Proficiency with OPERA PMS.
- Fluent in French and comfortable working in English.
- Fluency in a third language is a plus.
Benefits
- Competitive health insurance with 50% employer contribution.
- Participation in internal events and activities to promote workplace wellbeing and inter- and intra-departmental cohesion.
- Access to internal masterclasses and tastings, with opportunities to connect with regional wine professionals for visits, tastings and industry events.
- Complimentary shuttle service between Carnoles train station and the hotel every 30 minutes for public transport users, plus staff parking and a travel allowance.
- Possibility of on-site staff accommodation (fixed-term contracts only).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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