About the role

  • Account Associate managing commercial insurance in the construction industry. Collaborating with clients and underwriters, ensuring compliance and providing exceptional service while on a hybrid work schedule.

Responsibilities

  • Review insurance requirements in contracts and rental leases to ensure compliance, issuing Certificates of Insurance as needed.
  • Issue certificates, insurance summaries, proposals, Binders of Insurance, and other commercial insurance documentation accurately and on time.
  • Communicate with clients and underwriters via phone, email, and in person to manage requests, resolve issues, and provide information.
  • Use TAM and insurance company portals for record-keeping, updates, and processing documentation.
  • Maintain strong follow-up on client requests and internal tasks, ensuring timely resolution.
  • Prepare renewal and claim reviews, inspect reports, and follow up on outstanding recommendations.
  • Request, verify, and invoice policy endorsements, renewal documents, and cancellations.
  • Manage abeyances and follow up with underwriters and clients for outstanding information.
  • Collaborate with Account Executives and Insurance Underwriters to provide support and ensure smooth processes.
  • Set up premium financing for clients opting to finance their insurance premiums.

Requirements

  • Proven experience in the insurance industry or a related field.
  • RIBO Licence.
  • Minimum of two (2) years of experience in a commercial lines department at an insurance brokerage or company, with similar duties and responsibilities.
  • Working knowledge of commercial lines products and construction insurance.
  • Proficient in Microsoft Office (Outlook, Word, Excel), with advanced Excel skills.
  • Familiarity with TAM software, insurance company portals, and Compu-quote.
  • Excellent written and verbal communication skills, with the ability to interact professionally with clients and internal teams.
  • Strong organizational, time management, and attention to detail in documentation and follow-up tasks.
  • Ability to work independently, while being receptive to direction and feedback.
  • Results-driven with a proactive, resourceful approach to problem-solving.
  • Team player who thrives in a collaborative environment.
  • Bilingualism is an asset.

Benefits

  • Competitive compensation package
  • Generous health and dental benefits program, including Healthcare Spending Account
  • Robust Group Retirement Savings program with company matching
  • Reimbursements of license fees and professional membership dues
  • Full support of continuing education and growth opportunities, including career mentorship with senior management
  • Hybrid work schedule that supports work-life balance
  • Epic year-round employee events!
  • Opportunities to give back to our communities through philanthropic programs
  • Membership to an exclusive employee discount program
  • Discounts to gym membership and select local retailers

Job title

Account Associate, Commercial Insurance

Job type

Experience level

JuniorMid level

Salary

CA$50,000 - CA$65,000 per year

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job