Regional Client Value Manager at Mars responsible for improving laboratory consultancy services and client relationships. Cultivating partnerships and managing performance reviews with a global community focus.
Responsibilities
Build strong partnerships with Mars segments
Deploy and improve client relationship processes
Facilitate business partnership review programs
Manage laboratory consultancy services and metrics follow-up
Requirements
Experience in client relationship management
Knowledge of service level agreements and statements of work
Expertise in laboratory consultancy services for chemistry and microbiology
Ability to manage metrics and performance reviews
Benefits
Hybrid work environment
Strong partnership with Mars segments
Opportunities for professional development
Global community of regional laboratory client value managers
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