Sales Associate handling inbound calls to promote and sell vacation ownership preview packages. Assisting customers with inquiries and maintaining company policies in the process.
Responsibilities
Introduce and promote the Marriott Vacations Worldwide brands to sell vacation ownership preview packages over the phone.
Answer questions about vacation destinations.
Check the availability of accommodations and dates, suggesting alternatives when necessary.
Promote accommodation upgrades and extra nights.
Follow all Marriott Vacations Worldwide call center policies and procedures.
Develop and maintain positive working relationships with others.
Requirements
Excellent communication skills
Sales techniques to overcome objections
Experience in customer service or sales environments
Ability to follow company policies and procedures
Must maintain confidentiality of proprietary information.
Ability to move, lift, carry, push, pull, and place objects weighing 10 pounds without assistance
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