Configuration & Portfolio Manager shaping IT strategies and managing projects in defense industry. Collaborating with business and IT to optimize project outcomes.
About the role
- Facilities Manager overseeing national operations for corporate headquarters and 100+ field offices. Delivering updated customer service through centralized facilities support in a national financial services firm.
Responsibilities
- Manage all day-to-day facilities operations for the headquarters office, including:
- Maintenance, repairs, janitorial, HVAC, electrical, plumbing, furniture, and space management
- Breakrooms, conference rooms, storage areas, and common space standards
- Vendor coordination and performance management
- Ensure a clean, safe, well-maintained, and professional work environment
- Support internal meetings, events, and executive needs as required
- Manage facilities-related budgets, invoices, and service contracts
- Build and implement a centralized national facilities management program for 100+ field offices
- Serve as the primary remote facilities support (“call center” model) for all locations nationwide
- Establish standardized:
- Service delivery processes
- Preventative maintenance programs
- Response times and service level expectations
- Vendor standards and scopes of work
- Own the facilities ticketing/work order system and ensure timely resolution of all issues
- Coordinate services with landlords, property managers, and national service providers
- Reduce operational burden on local office staff by centralizing facilities support
Requirements
- 5+ years of experience in facilities management, preferably in a multi-site, national environment
- Strong remote facilities management or call center support experience
- Proven ability to manage vendors and service providers at scale
- Exceptional customer service mindset with strong communication skills
- Highly organized, detail-oriented, and process-driven
- Self-starter who thrives in a fast-paced, high-growth environment
Benefits
- Some travel may be required
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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