Customer Care Agent handling customer inquiries for Nilfisk in French and English. Collaborating across teams to enhance customer satisfaction and resolve issues effectively.
About the role
- Legal Support Specialist providing specialized secretarial support to attorneys by preparing legal documents. This involves multiple duties including filing, scheduling, and maintaining case information in a fast-paced environment.
Responsibilities
- This position is responsible for providing specialized secretarial support to attorneys by preparing legal documents such as petitions, briefs, legal opinions, pleadings, motions, complaints, and indictments.
- Under the direction of staff attorneys, assist with the preparation and filing of correspondence, legal documents, and briefs from hard copy, oral, or mechanical dictation on a personal computer
- Type and prepare complaints, indictments, and related charging documents.
- Retrieve and distribute electronic pleadings and minute entries
- File documents with the court, create and maintain case files, and enter and retrieve case information from various databases.
- Utilize external databases to access and retrieve criminal history and case information
- Pull case files for court calendars and maintain conference room reservation calendar
- Photocopy/scan discovery, adult probation packets, and other documents/materials
- Redact documents for disclosure/discovery.
- Schedule interviews with victims and witnesses
- Hand deliver and pick up documents on and off-site.
- Pick up, sort, and distribute incoming and outgoing mail
- Answer multi-line telephone, screen, and transfer calls, take messages, answer general information questions from the public, other County departments, and outside agencies.
- Receive and greet incoming visitors
Requirements
- Two years of experience in a legal setting and knowledge of legal documents and proceedings
- High school diploma or GED
- Post-secondary education may substitute for up to one year of the experience requirement
Benefits
- Work with a greater purpose
- Tuition reimbursement
- Exceptional work-life balance
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including healthcare premium discounts
- Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
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