Customer Service Representative providing support for luxury retail customers, helping resolve inquiries and improve customer experience through fashion - focused interactions. Working hybrid with occasional in - office shifts in Montreal.
About the role
- Bilingual Customer Service Representative at Uline assisting customers over various channels. Delivering legendary service with opportunities for growth in a fast-paced environment.
Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Requirements
- High school diploma or equivalent.
- Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Employee Perks Best-in-class, clean, modern facilities.
- First-class fitness center and three miles of beautifully maintained walking trails.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Air Cargo Customer Service Agent responsible for greeting customers and managing import operations documentation. Contributing to the timely delivery of cargo shipments at San Diego airport.
HR Support Specialist at Reply Inc. specializing in human resources support in Kansas City, Missouri. Focused on organizational skills and customer service for HR tasks and projects.
Customer Service Manager leading logistics and customer service improvement projects at Ypê, a Brazilian hygiene and cleaning company. Responsible for process optimization and strategic project implementation.
Customer Support Representative for Dematic facilitating parts orders and after - sales service. Collaborate with internal teams ensuring timely fulfillment and an excellent customer experience.
Part - time customer support role providing face - to - face service at Lloyds Banking Group branches in the UK. Support customers with banking tasks and promote digital services for enhanced independence.
Part - time Customer Support role at Lloyds Banking Group in Warrington. Providing face - to - face support to customers and handling everyday banking tasks.
Support role in customer service and property valuation at Evalion, a platform for high - quality real estate appraisals in Germany. Engaging in client communication and assisting in property report preparation.
Customer Experience Specialist supporting clients with inquiries and technical issues. Communicating in English and Bulgarian while working in a hybrid environment.
Customer Care Representative managing inbound calls for MTM Health in Norton, VA. Supporting clients and facilities with empathy, accuracy, and efficiency in a busy call center.