Senior Delivery Manager coordinating technology delivery initiatives for the Group Functions Data Office at Manulife. Ensuring consistency and driving progress towards strategic goals in a hybrid environment.
Responsibilities
Serve as a central coordination point between Engineering Delivery, Platform, and Operations leaders to ensure consistency and drive progress toward Group Functions Data Office goals, including tracking critical transformational initiatives
Track escalated delivery commitments and follow-up on action items to ensure closure and accountability
Assist leadership to prepare concise status updates, dashboards, and communication materials to support strategic change
Coordinate agendas, content, and delivery for team and leadership meetings
Handle sensitive information with discretion and professionalism
Requirements
5+ years of experience in a delivery coordination or program support role within a technology environment
Superior organizational, time and project management skills, including the ability to effectively engage and manage senior stakeholders
Ability to craft concise status summaries, heatmaps, and decision-ready materials; strong storytelling with data
Skilled at managing agendas, pre-reads, and follow-up, including steering committees and working groups
Proficiency with productivity and collaboration tools (eg. MS 365, Jira, Confluence)
Data and AI familiarity: Conceptual understanding of data tools like Azure, Databricks, BI tools like Power BI, and how together they are used in the Software Delivery Life Cycle (SDLC)
Experience with issue/incident tracking and remediation
Proven ability to work with global teams, time zones, and diverse stakeholders
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