Senior Consultant in Risk Advisory handling vendor risk and compliance processes for clients. Collaborating with stakeholders and managing project deliverables on operational risk initiatives.
About the role
- Director of Third Party Risk at Manulife managing third-party risks and collaborating with multiple teams. Responsible for maintaining risk frameworks and overseeing risk evaluations.
Responsibilities
- Define and maintain the Manulife’s third-party Risk Framework, standard and controls
- Provide Oversight and Challenge in evaluating risks related to information security, business continuity/disaster recovery, regulatory and technology introduced by third-Parties to the Manulife environment
- Design processes to support third-Party Risk identification and management
- Build tools in support of the third-Party Risk identification and management
- Conducting research on industry related trends, events and best practices
- Report to the AVP, Operational Resilience and assist in the delivery of a comprehensive Third-Party Risk Management program across Manulife
- Actively contribute to and participate in the oversight and challenge of the global Third Party program
- Work with many teams in the business including Procurement, Vendor Governance, Legal, Compliance, Information Risk 2nd line, and Segment teams
- Participate in providing oversight and effective challenge to the outputs of the first line of defense related to the Third Party Program, including Exit Plans, Onboarding, and Risk Assessment activities
- Support the standardization and automation strategy by researching best practices related to the third-Party assessment processes and tools
- Advise in the investigation of material loss events caused by Third-Parties
Requirements
- University Degree (Technology, Business, Risk Management, Auditing or related discipline)
- 3-7 years progressive experience in third-Party Management
- Hands-on experience in developing third-Party risk management policies, standards, and controls
- Direct experience with the implementation, execution, and/or maintenance of a third-Party Risk Management program in a large and complex multinational financial institution
- Performed third-Party risk and control assessments, and performance assessments
- Previous oversight and effective challenge (2nd line of defense) experience is preferred
- Track record in process improvement and process design
- Demonstrated leadership experience and ability to work independently
- Excellent communication skills (oral and written) including presentation skills and demonstrated ability to present at all organizational levels
- Innovative problem-solving skills with the proven ability to exercise flexibility and judgment in assessing business issues and risks in a dynamic environment
- Strong interpersonal skills, including demonstrated ability in applying sensitivity and professionalism when communicating across geographical and cultural boundaries
- Strong influence and negotiation skills; ability to achieve consensus in a decentralized/federated environment
- Results-oriented with the ability to work independently and as part of a team, managing multiple priorities within tight deadlines
- Flexibility to accommodate global project schedules, which may include off-hours conference calls and domestic and international travel that may be required
- Strong time management and organizational skills to manage multiple tasks and changing priorities.
Benefits
- Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension)
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off (holidays, vacation, personal, sick days)
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