Manager of Quality Risk Management in Madrid overseeing Advisory services, ensuring compliance and risk management for clients with KPMG. Collaborating on national and international projects using data analysis and Python.
About the role
- Director of High Net Worth Distribution Risk & Control at Manulife. Leading risk management for High-Net-Worth business in Asia segment.
Responsibilities
- Lead in a matrix environment and work effectively with High Net Worth business Channel Head/s and Distribution teams on a regional and market level.
- Ensure adherence to the Company’s risk management requirements, and nurture a culture of risk management and business quality focus that drives sustainable growth.
- Evaluate current and identify emerging distribution risks facing the High-Net-Worth business across the markets in Asia segment and ensure that these risks are adequately addressed by effective controls.
- Own and manage the High-Net-Worth Distribution & Sales Risk and Controls governance (DSRC), fulfil the role of the committee secretary and drive the dynamic agenda.
- Provide updates and escalate any Distribution and Sales risks and issues to Asia Distribution & Sales Risk Committee (ADSRC).
- Act as a Subject Matter Expert and referral point for the Distribution teams in the markets for internal & external compliance requirements, methodology, tools, CAP closures and reporting.
- Support the Distribution teams in the markets to address any Line 3 Audit Services and Line 2 Compliance’s findings.
Requirements
- At least 5-10 years of work experience in a distribution/operations/L1B role within the life insurance industry (preferred) or other financial industry.
- Experience in an audit, compliance or operational risk controls environment will be favourable.
- Good working knowledge of operations within a financial services organization (preferably insurance) and an ability to navigate company risk policies and standards.
- Passion towards governance and risk management, having actual experience impacting a risk/governance area in the current/previous functions you’ve worked in.
- Strong interpersonal skills, including the ability to influence management at senior levels of the organization.
- Strong organization and project management skills, commitment to quality whilst still meeting the deadlines.
- Customer centric approach in everything you do, using customer insights for driving positive change.
- Ability to effectively communicate ideas and recommendations orally and in writing, while considering the viewpoint of others.
- Seeing the big picture but also paying attention to details.
- Results oriented, with the ability to manage competing priorities and projects.
- Strong critical thinking, problem-solving and analytical skills.
- Leadership skills in achieving department, project, and individual objectives.
- Comfortable with flexible working hours covering different time zones when required and mobile with moderate travelling.
Benefits
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
Job title
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