Pharmaceutical Service Analyst focusing on patient care and program management. Engaging with health operators and ensuring proper patient treatment adherence.
About the role
- Analyst supporting operational control framework within the Residential Lending and Retail Products business line. Collaborating to execute control activities and improve compliance and risk management practices.
Responsibilities
- Lead the execution and documentation of regulatory and operational control procedures within the RESL Lending, Retail Products or Specialized Lending business line.
- Complete the Risk and Control Self-Assessments (RCSA), including data gathering, analysis, and reporting.
- Complete control testing activities and identify gaps or areas for improvement.
- Collaborate with business partners to ensure controls are embedded in day-to-day processes and aligned with regulatory requirements.
- Prepare summaries and reports on control effectiveness, findings, and remediation efforts for review by management.
- Stay current on regulatory changes and industry best practices to ensure controls remain effective and compliant.
- Provide support during internal and external audits, including gathering evidence and responding to inquiries.
- Support initiatives to strengthen first line risk management capabilities and promote operational resilience.
Requirements
- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field
- 5+ years of experience in operational controls, risk management, audit, or a related analytical role
- Strong analytical and problem-solving skills with attention to detail
- Effective communication and interpersonal skills, with the ability to work collaboratively across teams
- Proficiency in Microsoft Excel, Word, and PowerPoint; experience with risk management tools is an asset
- Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program in Canada includes holidays, vacation, personal, and sick days
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