Business Analyst driving requirements gathering and improvement of business processes at the Department of Veterans' Affairs. Involvement in stakeholder engagement, strategy development, and analytics.
About the role
- Business Analyst role focused on implementation and configuration of contract management systems. Collaborating with the Customer Experience team at Malbek in Ahmedabad, Gujarat.
Responsibilities
- Spearhead full-cycle implementation projects from discovery through deployment
- Architect complex workflow automation and approval matrixes
- Design and configure dashboards and reporting solutions
- Lead data migration strategies and execution from legacy systems
- Create and maintain contract templates, playbooks, and clause libraries
- Execute system integrations with enterprise platforms (ERP, CRM, etc.)
- Conduct business process analysis and optimization workshops
- Develop custom solutions using platform configuration tools
- Perform QA testing and validation of configured solutions
- Document technical specifications and configuration decisions
- Create and maintain system administration documentation
- Configure advanced routing rules and conditional logic
- Set up complex approval hierarchies and delegation rules
- Implement eSignature integrations and workflows
- Design custom fields and metadata structures
- Configure automated alerts and notifications
- Contribute to data migration projects, including AI-assisted data extraction and imports
Requirements
- Bachelor’s degree in business, Legal Studies, Information Systems, or a related field
- 5+ years experience implementing or administering contract management systems
- Strong understanding of contract lifecycle management processes and best practices
- Experience with workflow design and business process optimization
- Excellent documentation skills
- Strong analytical and problem-solving abilities
- Effective communication skills with the ability to work with stakeholders at all levels
- Experience with API integrations and data migration
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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